• While taking lesson(s) with ChaseforSnow instructors, all guests, parents or guardians should understand that snowsports can be dangerous and may result in injuries.
• ChaseforSnow is NOT liable for any injuries or accidents occurring before, during or after any lesson.
• All participants must have valid travel insurance which covers accidents or injuries sustained whilst undertaking snowsports activities.
• ChaseforSnow is NOT liable for any equipment that is lost or damaged before, during or after any lesson, this includes any cost due to replacement of equipment or lost of lesson time.
• Please inform ChaseforSnow Snowsports School if you are pregnant, have a major illness, or have special physical or psychological conditions/diseases. If you need to attend classes, you must present a doctor’s approval certificate.
• Considering the risks associated with skiing, we regret that we do not accept students over the age of 65 for our courses. However, experienced individuals can contact our customer service for evaluation and may be allowed to enroll.

• You can make a reservation through the ChaseforSnow official website booking form or by email.
• Bookings are only confirmed after full payment.
• All bookings are void if any false information is provided in the booking. If payment have’t been settled before the payment due date in the booking confirmation, your reservation will be cancelled.
• All ChaseforSnow products and services are subject to availability ChaseforSnow reserves the right to make the final decision.
• You can request a specific instructor by paying a request fee for private lessons; however, this is subject to availability, health and visa status. When the requested instructor is not available, we will refund the request fee, and will also arrange the most suitable replacement and advise you of this in advance.

• Lesson fees cover instruction only.

• Lesson fees do not include lift passes, ski or snowboard equipment rental, protective equipment rental (such as helmets or body protectors), meals, parking fees, transportation to and from the ski resort, travel insurance, medical expenses, or any other costs not expressly stated.

• Each lesson is conducted as either a ski lesson or a snowboard lesson. Instructors reserve the right to refuse participation by anyone who is not enrolled in the booked lesson type.

• Lesson types cannot be changed after the lesson has commenced (for example, switching from skiing to snowboarding during the lesson).

• All full-day lessons start between 8:30 AM and 10:30 AM. A one-hour lunch break is included, typically from 12:30 PM to 1:30 PM. Participants may also take additional short breaks during the lesson if needed.

• Please arrive at the designated meeting point at least 15 minutes before the lesson start time with all required equipment, appropriate ski clothing, protective gear, and a valid lift pass. If a participant arrives late for any reason, Chase for Snow Ski School is not obligated to provide a refund or extend the lesson time.

• A valid lift pass is required for most lessons. If you are unsure which lift pass is suitable for your lesson, please consult your instructor before purchasing one.

• Participants are strongly encouraged to wear appropriate protective equipment, especially a helmet, to reduce the risk of injury. If a participant does not have a helmet and the instructor considers this to pose a significant safety risk, the instructor reserves the right to refuse the lesson.

• Chase for Snow Ski School reserves the right to immediately refuse or terminate a lesson without refund, rescheduling, or compensation if a participant is intoxicated, appears to be under the influence of drugs, behaves violently, harasses or verbally abuses an instructor, violates resort regulations, refuses to follow safety instructions, or engages in any conduct that endangers themselves, other participants, or the instructor.

• The instructor will determine where the lesson is conducted based on the following factors:

  1. Weather, snow conditions, crowd levels, and other safety considerations.

  2. The participant’s physical ability and skill level.

  3. The participant’s preferred terrain or destination.

• For lessons in the Niseko area, Chase for Snow Ski School can only commence lessons in Hirafu or Annupuri. Once the lesson has begun, instruction may take place throughout the entire Niseko United resort, subject to the instructor’s judgment and resort operating conditions.

• Intermediate and advanced lessons may require a Niseko United All Mountain Lift Pass to access multiple resort areas. Please note that, depending on lesson objectives and conditions, your lesson may remain within a single resort area. In such cases, Chase for Snow Ski School is not responsible for any refund or compensation relating to lift pass purchases.

• For lessons at Rusutsu Resort, Chase for Snow Ski School can only commence lessons from the official meeting areas designated by the resort. Once the lesson has begun, instruction may take place throughout the entire Rusutsu Resort.

• In the case of group lesson, if the participants ability is not match the group, ChaseforSnow reserves the right to merge groups of different ages and abilities.
• Multi-day group lesson is based on consecutive days.
• Group lesson bookings are deemed to be cancelled if the student does not show up within 20 minutes after the lesson start time.
• Minimum age for children’s group snowboard lessons is 7 years old, and this is not the case for private courses.

• Minimum age for children lessons is 7 years old for snowboard, 4 years old for skiing and must be toilet trained. ChaseforSnow reserves the right to refuse the custom of any child who is not toilet trained. Proof of age may be requested for children participating in ChaseforSnow Lessons.
• Children under the age of 6 are recommended to take part in a one-on-one lesson. If there are children under the age of 6 in the lesson, you must notify ChaseforSnow.
• Parents or guardians are responsible for ensuring their children have a valid lift ticket. Any part of any lesson missed as a result of not having a valid lift ticket is non-refundable or transferable.
• Parents or guardians of any child must provide a contact phone number prior to the lesson start time. Failure to do so could result in parents or guardians not being advised in the event of an emergency.
• Parents or guardians must notify us with any dietary or safety issues. In taking a full day lesson that includes lunch, you agree that you/your child will be exposed to potential allergens in the restaurant. ChaseforSnow will not be liable for negligence on behalf of restaurants regarding food allergies.
• The cost of lunch is not included in the lesson fee and it is the responsibility of the parent or guardian to ensure that the child has enough money to pay for the lunch.

• Any booking changes, including time, date, group composition, instruction language, lesson location, skiing level, or number of participants, must be requested no later than 7 days prior to the booking date and subject to availability of instructor, Any request for booking alterations within 7 days prior to the commencement date will NOT be served.
• Request for booking alterations made more than 7 days prior to the commencement date is possible but subjected to availability of instructors.
• ChaseforSnow reserves the rights to deny any booking alteration request.
• Booking which confirmed with ChaseforSnow may be transferred to another person with at least 24 hours’ notice.

• If you need to cancel your lesson due to illness or injury, you must notify Chase for Snow Ski School at least 24 hours before the scheduled lesson start time and provide a valid medical certificate issued by a qualified medical practitioner. In such cases, 50% of the lesson fee will be refunded.

• No refunds will be provided for cancellations due to adverse weather or other operational conditions beyond the control of Chase for Snow Ski School. Refunds will only be issued if the entire ski resort is officially closed by the relevant resort operator, including Niseko United (for lessons in Hirafu, Annupuri, or Hanazono), Kiroro Resort, Rusutsu Resort, Zao Onsen Ski Resort, or SAPPORO Teine. Refunds apply only to lessons directly affected by such closures.

• Normal snowfall, poor visibility, low temperatures, rainfall, partial lift closures, snow conditions that do not meet personal expectations, or changes to personal travel plans do not constitute valid grounds for a refund.

• All cancellation requests must be submitted by email and will only be considered valid after written confirmation has been received from Chase for Snow Ski School.

• Lessons scheduled during the Peak Season are non-refundable if cancelled by the customer. Peak Season dates are as published on the official Chase for Snow website.

• For cancellations outside the Peak Season, partial refunds will be provided according to the following schedule:

  1. More than 21 days before the lesson start date: 50% of the lesson fee will be refunded.

  2. Within 21 days before the lesson start date: 30% of the lesson fee will be refunded.

  3. Within 14 days before the lesson start date: No refund will be issued.

• Any bank charges, transaction fees, or other costs incurred in processing a refund shall be borne by the participant.

Unless otherwise specified in this section, the same Terms and Conditions applicable to lessons shall apply.

• Skill Level: Participants must be Intermediate to Expert level rider and possess the physical fitness required for an 8-hour backcountry session.
• Safety Equipment: A helmet and a full safety kit (Backpack, Beacon, Probe, and Shovel) are compulsory. 
• Medical & Insurance: Participants must hold valid travel insurance covering backcountry snowsports, as well as, full financial responsibility for all medical expenses and rescue costs, or related fees incurred during the session.
• Waiver: Participants must agree to waive any and all claims, present or future, against Chase for Snow, its employees, guides, and affiliates.
• Release of Liability: Participants must agree to release the provider from any and all liability for any loss, damage, expense, or injury—including serious bodily harm or death—resulting from my participation, due to any cause whatsoever.
• Indemnity: Participants agree to indemnify and hold harmless Chase for Snow and its staff from all actions, suits, or claims for damage, personal injury or death.
• No Legal Action: Participants have to agree not to sue or make legal claims against Chase for Snow for any injuries or damages occurring before, during, or after the guide service.
• Gate Operations: Gate access and tour routes are subject to weather and safety conditions. No refunds are provided due to a lack of “powder” snow.
• Cancellations & Rescheduling: Refund or rescheduling are only be considered at the discretion of the manager if extreme weather conditions cause the resort to cease operations, or if the guide deems conditions unsafe.
• Age Requirement: The minimum age requirement is 12 years old. For participants under 18 years of age, parental authorization is required upon successful completion of the skiing or riding skill assessment.

• During the lesson, photographs and/or videos may be taken for instructional records, as well as for promotional purposes on the official website, social media platforms, and other marketing channels of Chase for Snow Ski School.
• If you do not consent to the public use of such photographs or videos, please notify Chase for Snow Ski School before the start of your lesson.

• Unless otherwise specified in this section, the same Terms and Conditions applicable to lessons shall apply.
• Groups may include both skiers and snowboarders.

• These Terms and Conditions, as well as any legal relationship arising from the services provided by Chase for Snow Ski School, shall be governed by and construed in accordance with the laws of Japan.
• Any dispute arising out of or relating to these services or these Terms and Conditions shall be subject to the exclusive jurisdiction of the Japanese courts located in the area where Chase for Snow Ski School (AT Snow Godo Kaisha) is established as the court of first instance.